Happy Family
5

I have 2015 Cadillac Escalade ESV Platinum with 8 speed transmission.. I had the Chevy shakes and these guys got me all the way right. They worked with my warranty company and talked them into rebuilding my transmission instead of putting a used one in it. They put heavy duty parts and did a afm delete “I believe it’s called” and now. My truck drives as good as it looks. Steve was very helpful and kept in contact with me the whole time. I highly recommend transmission hero!

5

Recently I was experiencing my transmission doing rapid up and down shifting during acceleration pulling a load . I read reviews for Transmission Hero and decided they were close and lots of positives. After leaving my truck for diagnostic check they found that my transmission really only required a fluid and filter change . They felt that my performance chip may be affecting its function some and advised having the shop that installed it to verify proper operation. Its a 2003 F 350 4x4 , it is driving back to normal now . Thanks Steve you made my day .

Thank you for the great review and for trusting Transmission Hero with your 2003 Ford F-350 Super Duty 4x4. We’re glad we were able to properly diagnose the rapid up-and-down shifting under load and determine that your 4R100 transmission did not need a rebuild. In your case, a proper transmission fluid and filter service was the right repair, along with recommending that the aftermarket performance chip and programming be checked to make sure it isn’t affecting shift timing or transmission operation. Our goal is always to diagnose first and repair only what the truck actually needs. We know how important a dependable work truck is, especially when towing or hauling. Thanks again for choosing Transmission Hero in Orange Park, FL. We’re happy to hear your F-350 is back to driving normally!

- Transmission Hero
5

I had transmission rebuilt. They requested I come back after several days to recheck (normal for them, which I think is great) then I was off to NC and now I’m back with NO issues. Thank you for friendly honest work!

Thank you so much, Sherry! It was a pleasure working on your 2013 Toyota 4Runner SR5 4WD with the 4.0L V6 and A750F automatic transmission. We really appreciate you trusting Transmission Hero with your transmission rebuild. We believe every rebuilt transmission deserves a thorough follow-up inspection, which is why we ask our customers to return after a few days of driving. It's our way of making sure everything is performing exactly as it should before you head out on longer trips. We're glad your drive to North Carolina and back was completely trouble-free! Your comments about our friendly, honest service mean a lot to our entire team. For over 45 years, we've worked hard to provide dependable transmission repair and transmission rebuild services for drivers throughout Orange Park, Clay County, Jacksonville, Fleming Island, Green Cove Springs, and the surrounding Northeast Florida area. Thank you again for your trust and for taking the time to leave such a wonderful review. If your Toyota 4Runner or any other vehicle ever needs transmission service, maintenance, or diagnostics in the future, we'll be here to help. Safe travels, and we look forward to seeing you again!

- Transmission Hero
5

Transmission Hero was the 3rd Transmission shop that I had my vehicle towed to for a quote on a transmission job. Steve was very honest, straight forward and I got a sense of a good character. I choose Transmission Hero to do the repairs. My 2016 Ford Escape can move on it's own power now. I drove it about 100 miles so far and today I took it back because Steve asked me when I picked it up last week to bring it back in a week just to make sure every is fine. Shifting correctly and no transmission leaks. Took them about 10 minutes to do the post-repair test drive and then put it on the lift to check for leaks. I'm happy with the repairs and will use them for future business.

Thank you for trusting Transmission Hero after getting opinions from two other transmission shops. We know having a vehicle towed from shop to shop is frustrating, so we truly appreciate the opportunity to earn your business. Your 2016 Ford Escape transmission repair was about more than just getting the vehicle moving again. We wanted to make sure it was shifting correctly, operating normally, and staying leak-free after the repair. That’s why we asked you to bring it back after a week and around 100 miles for a post-repair road test and lift inspection. We’re glad everything checked out and that your Escape is back on the road under its own power. Thank you for mentioning the honesty and straightforward communication—that’s exactly how we want every customer to feel when they come to us. We appreciate your business and your recommendation of Transmission Hero in Orange Park, FL for Ford Escape transmission repair, diagnostics, rebuilds, and follow-up service.

- Transmission Hero
5

Transmission Hero was the 3rd Transmission shop that I had my vehicle towed to for a quote on a transmission job. Steve was very honest, straight forward and I got a sense of a good character. I choose Transmission Hero to do the repairs. My 2016 Ford Escape can move on it's own power now. I drove it about 100 miles so far and today I took it back because Steve asked me when I picked it up last week to bring it back in a week just to make sure every is fine. Shifting correctly and no transmission leaks. Took them about 10 minutes to do the post-repair test drive and then put it on the lift to check for leaks. I'm happy with the repairs and will use them for future business.

Thank you for trusting Transmission Hero after getting opinions from two other transmission shops. We know having a vehicle towed from shop to shop is frustrating, so we truly appreciate the opportunity to earn your business. Your 2016 Ford Escape transmission repair was about more than just getting the vehicle moving again. We wanted to make sure it was shifting correctly, operating normally, and staying leak-free after the repair. That’s why we asked you to bring it back after a week and around 100 miles for a post-repair road test and lift inspection. We’re glad everything checked out and that your Escape is back on the road under its own power. Thank you for mentioning the honesty and straightforward communication—that’s exactly how we want every customer to feel when they come to us. We appreciate your business and your recommendation of Transmission Hero in Orange Park, FL for Ford Escape transmission repair, diagnostics, rebuilds, and follow-up service.

- Transmission Hero
5

They did a great job replacing the transmission and “Chevy shake” on my 2014 Chevy Silverado, finished within the week that I brought it in. When I got the truck back it ran perfect and super smooth, went from only getting 16 miles per gallon to 20.

Thank you for the awesome review and for trusting Transmission Hero with your 2014 Chevrolet Silverado transmission repair. We’re glad we were able to take care of the transmission and eliminate the Chevy Shake / torque-converter shudder that these GM trucks are known for. Getting your Silverado back to you within the week, running smooth and shifting properly, is exactly what we want. Hearing that you went from around 16 MPG to 20 MPG afterward makes it even better. Our goal with every Silverado and GMC transmission repair is to diagnose the real problem, correct the weak points, and make the truck drive better than when it came in—not simply replace parts and send it down the road. Thank you again for choosing Transmission Hero in Orange Park, FL for your Chevy Silverado transmission repair and torque-converter shudder. We appreciate your business and the 5-star feedback!

- Transmission Hero
5

Steve and the guys at Transmission Hero are terrific! He saved me big $$! I took my 2018 Chevy Silverado there to get a transmission fluid service done because I had the “Chevy Shakes”, and I wanted to see if that would help. There were codes on my code-reader that didn’t make any sense, along with the “Random Misfires” code. I was fully expecting the verdict would wind up being that I’d need a new 6L80 transmission. But Steve’s integrity came out right away. Steve said we should not do a fluid change until we first do diagnostics and see the whole picture. He’s a talker… and very dogmatic, so be patient and listen to him… he definitely has tons of experience in this. He explained to me that many Chevy/GMC 5.3L V-8 engines have Active Fuel Management (AFM), and that the AFM programming in the Engine Control Module (ECM) and the over-complicated programming in the Transmission ECM (TECM) can cause the Torque Converter to lock & unlock too much; there’s too much “noise”. The shifting from V-8 to 4-cylinder (and back), changing speeds, braking, all cause constant Torque Converter “chatter”, and I could definitely feel it. It was shakin’ & shuddering! So they first ran diagnostics, and very importantly, live diagnostics while driving it so they could see the converter chattering, engine misfires, live data, etc. He told me there’s likely ‘nothing wrong with your transmission’, but we need to quiet the “noise.” He proposed an AFM Delete. Not the cheap little thing you get on Amazon, mind you (those don’t work well), he was able to re-flash the ECM & TECM to remove the AFM programming, improve the transmission function, and also we went with new plugs, coils, and wires; BAM! No more shimmy, shimmy, cocoa-pop! No codes on the OBD-II Scanner/Code reader! Now I have one smooth running pick’em up truck with a V-8 that’s a full-time V-8, not dropping cylinders due to AFM. And… not sure why, but over the 2 weeks since we got this great resolution, it’s getting better fuel mileage too! What I thought was going to be a very expensive problem, Transmission Hero got me out the door for a fraction of the expected costs. Thanks Steve.

David, I truly appreciate the honest and detailed review. Very few customers take the time to explain their actual experience the way you did, and your review is a perfect example of how we try to approach diagnostics and transmission problems differently than most shops. Thank you for trusting Transmission Hero and giving us the opportunity to properly diagnose the issue instead of just selling you a transmission you may not have needed. We believe in looking at the entire vehicle system — engine performance, AFM programming, converter behavior, drivability data, live diagnostics, and transmission operation together — because modern vehicles are all interconnected. We appreciate your patience, your business, and the amazing review. Enjoy the Silverado, and thank you again for supporting Transmission Hero!

- Transmission Hero
5

Wonderful old school customer service that is about being upfront, honest, trustworthy and truly cares about their customers. Works with you on everything. He was more concerned in knowing if me and my children were safe before even asking about the vehicle when my vehicle had broken down. Can't say enough praise for them. Thank yall so much for fixing my vehicle and making sure it was 100% safe for my family. Would highly recommend them.

It was absolutely my pleasure to help y’all and thank y’all for your business. I’ll see you in seven days for the quality control recheck.

- Transmission Hero
5

2020 dodge grand caravan. Running smoothly

Thanks for your business and awesome review.

- Transmission Hero
5

Good Honest People. Not the fastest but I will take fixed right over fixed fast!

Thanks for your business and great review Robert!

- Transmission Hero
11 Robin Road, Orange Park, FL 32073

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