Happy Family
5

VERY GOOD SERVICE.

5

My 2007 PT Cruiser was approaching 60,000 miles (low mileage). I didn’t know what rear differential, axels, fluid types, etc, meant. Only that it was time to take it in! Steve, a wonderful guy, explained to us the different meanings, and what was necessary, and should be done. Within one day, Steve gave us an estimate, we accepted, and three days later, all accomplished. Steve also suggested that I should drive it more often, because infrequent use may lead to different mechanical problems. Thank you again, Steve ! By the way, all this happened just prior to Hurricane Ian coming through/around, so my review is a little late.

5

5

Highly Recommend Transmission Hero, they have earned my business for life. My Lexus had the check engine and 4lo warning lights, which was alarming as it could have been a challenging issue. I first took my car to the dealership and they advised it would be $8K to replace my transmission. I called transmission hero for a second opinion. Steve was the kindest and most considerate person who first alleviated my original panic when I called and advised he would do a thorough diagnosis and do what he could to repair my car. Steve and his excellent mechanic team evaluated my car thoroughly and determined my car did not require any extensive repairs. I am very thankful to have had the experience with this business as they provide excellent service and operate with kind honesty and that is a very hard thing to find. Thank you Steve and Team!

5

"Steve the owner was honest and professional! 40 years family owned and operated..will only go here for services here on out! Highly recommend!

Thanks Brandy , for the great review & opportunity to earn your business!

- Transmission Hero
5

Family owned and operated, "Steve " the owner was honest and professional. would recommend him to anyone! Thanks Steve

5

After getting the run around at multiple places and dealing w a nightmare for 2 weeks Steve at Transmission Hero saved the day. I was told I needed my whole transmission rebuilt. I took my 02 f150 4x4 there to do just that. After going through the vehicle Steve confirmed that my issue is not in the transmission. I greatly appreciated his prompt response and courteous service. Instead of hanging me out to dry(like most other places tend to do) he was professional and honest and up front about everything!!! He could’ve easily rebuilt the trans, gotten paid and sent me on my way none the wiser. What I got was professional service and honesty! Steve has been a huge help in pointing me in the right direction!! I will definitely be using Transmission Hero for all my transmission work from here on out!!!!

David we appreciate your business and your great review

- Transmission Hero
1

PLEASE BEWARE OF THIS SHOP!!! I took my daughter's car in for a simple routine transmission service no problems just needed the transmission fluid and filter changed. I called and asked if that's something they could do today Steve said yes bring it up I dropped the car off at 8:30 and was told they would call me with an estimate. By 2:30 p.m. I had not heard anything yet so I reached out to Steve and he informed me that they hadn't even looked at it yet. I became upset with Steve and told him that was unprofessional as they closed in 2 hours and I asked if they could get my vehicle complete that day. He at that time told me he was doing me a favor and trying to help me out and assured me he would look at it immediately. He called me 30 minutes later with a grocery list of things that need to be done to my car the tune ups didn't considers to evap emission control Purge valves you name it and it needed it and he couldn't get parts for weeks. I told him the car runs perfectly why does it need all this he had no answer. So I took my car to the dealership and guess what $237 later they did my transmission fluid and filter exchange as I asked in their words exactly his car is in perfect operating condition. So with that being said Steve you are a shining example of why there's so much distrust in the automotive industry. May God have mercy on anyone's that falls into Steve's unmoral web of deceitfulness. 🙏

5

Steve and his crew are awesome! My son had to have his transmission re-built. They got him and up and running and even helped him with another issue that he had with his car while he was there. Thanks guys! <3

Ty so much Crystal for your family’s business and great review.

- Transmission Hero
5

Seriously like this place. I never trust any mechanic, especially on my BMW's, very thorough, never going anywhere else but here. I wish I'd known before the last shop.

11 Robin Road, Orange Park, FL 32073

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