Happy Family
5

Transmission Hero was the 3rd Transmission shop that I had my vehicle towed to for a quote on a transmission job. Steve was very honest, straight forward and I got a sense of a good character. I choose Transmission Hero to do the repairs. My 2016 Ford Escape can move on it's own power now. I drove it about 100 miles so far and today I took it back because Steve asked me when I picked it up last week to bring it back in a week just to make sure every is fine. Shifting correctly and no transmission leaks. Took them about 10 minutes to do the post-repair test drive and then put it on the lift to check for leaks. I'm happy with the repairs and will use them for future business.

5

They did a great job replacing the transmission and “Chevy shake” on my 2014 Chevy Silverado, finished within the week that I brought it in. When I got the truck back it ran perfect and super smooth, went from only getting 16 miles per gallon to 20.

Thank you Keegan for your great review and business

- Transmission Hero
5

Steve and the guys at Transmission Hero are terrific! He saved me big $$! I took my 2018 Chevy Silverado there to get a transmission fluid service done because I had the “Chevy Shakes”, and I wanted to see if that would help. There were codes on my code-reader that didn’t make any sense, along with the “Random Misfires” code. I was fully expecting the verdict would wind up being that I’d need a new 6L80 transmission. But Steve’s integrity came out right away. Steve said we should not do a fluid change until we first do diagnostics and see the whole picture. He’s a talker… and very dogmatic, so be patient and listen to him… he definitely has tons of experience in this. He explained to me that many Chevy/GMC 5.3L V-8 engines have Active Fuel Management (AFM), and that the AFM programming in the Engine Control Module (ECM) and the over-complicated programming in the Transmission ECM (TECM) can cause the Torque Converter to lock & unlock too much; there’s too much “noise”. The shifting from V-8 to 4-cylinder (and back), changing speeds, braking, all cause constant Torque Converter “chatter”, and I could definitely feel it. It was shakin’ & shuddering! So they first ran diagnostics, and very importantly, live diagnostics while driving it so they could see the converter chattering, engine misfires, live data, etc. He told me there’s likely ‘nothing wrong with your transmission’, but we need to quiet the “noise.” He proposed an AFM Delete. Not the cheap little thing you get on Amazon, mind you (those don’t work well), he was able to re-flash the ECM & TECM to remove the AFM programming, improve the transmission function, and also we went with new plugs, coils, and wires; BAM! No more shimmy, shimmy, cocoa-pop! No codes on the OBD-II Scanner/Code reader! Now I have one smooth running pick’em up truck with a V-8 that’s a full-time V-8, not dropping cylinders due to AFM. And… not sure why, but over the 2 weeks since we got this great resolution, it’s getting better fuel mileage too! What I thought was going to be a very expensive problem, Transmission Hero got me out the door for a fraction of the expected costs. Thanks Steve.

David, I truly appreciate the honest and detailed review. Very few customers take the time to explain their actual experience the way you did, and your review is a perfect example of how we try to approach diagnostics and transmission problems differently than most shops. Thank you for trusting Transmission Hero and giving us the opportunity to properly diagnose the issue instead of just selling you a transmission you may not have needed. We believe in looking at the entire vehicle system — engine performance, AFM programming, converter behavior, drivability data, live diagnostics, and transmission operation together — because modern vehicles are all interconnected. We appreciate your patience, your business, and the amazing review. Enjoy the Silverado, and thank you again for supporting Transmission Hero!

- Transmission Hero
5

Wonderful old school customer service that is about being upfront, honest, trustworthy and truly cares about their customers. Works with you on everything. He was more concerned in knowing if me and my children were safe before even asking about the vehicle when my vehicle had broken down. Can't say enough praise for them. Thank yall so much for fixing my vehicle and making sure it was 100% safe for my family. Would highly recommend them.

It was absolutely my pleasure to help y’all and thank y’all for your business. I’ll see you in seven days for the quality control recheck.

- Transmission Hero
5

2020 dodge grand caravan. Running smoothly

Thanks for your business and awesome review.

- Transmission Hero
5

Good Honest People. Not the fastest but I will take fixed right over fixed fast!

Thanks for your business and great review Robert!

- Transmission Hero
5

I appreciate the service that they did to the transmission of my 2016 ford mustang gt. Had problems with it and took it to them and they did an amazing job! I left the place satisfied!

Thank you Octavio for your business and great 5 star review! Happy Holidays

- Transmission Hero
5

Thank you Pamela for your business and great five star review!

- Transmission Hero
1

Absolute garbage!!!!! They literally were unable to find ONE sensor that was unplugged in the back of my transmission and still charged me $185! If I could rate ZERO stars, I would, especially after they kept my truck for OVER a week and "couldn't find" what was wrong; meaning they didn't even try! (Drove fine around the block, but didn't shift into 3rd gear!) My brother who works at Tire Kingdom was able to find it after an hour of looking at it. These people are an absolute joke and just looking to rob you while doing nothing!

Not an honest review the Toyota never had a transmission problem, never once shifted badly, and we were honest no codes on transmission no drivability issues on transmission , after 4 days & multiple times driving it we called you and told you that we found nothing wrong with your transmission only charged the diagnostic fee because we never experienced a problem on transmission or any codes from loose wires. If a wire was loose it would have a hard code no codes found no transmission issue while we tested it if we missed a connection issue we apologize but it honestly never gave us a problem !

- Transmission Hero
5

I highly recommend this company. I have a 2009 Toyota Tundra with 275K miles. I had my transmission rebuilt and they did a amazing job! The owner gave me the opportunity to go back and see the rebuild process. My truck now runs like a champ. Thanks Transmission Hero for a job well done!

Thank you so much for your review Earl. We appreciate our customers! thank you for your business!

- Transmission Hero
11 Robin Road, Orange Park, FL 32073

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