Happy Family
5

Transmission Hero saved my daughters' car! 2014 Chevy Spark 2014 with a CVT Transmission. The parts are expensive and nearly impossible to find, but Transmission Hero did not give up! It took awhile but the work got done and got done right. Transmission Hero went above and beyond and no storage fees while waiting for parts. Transmission Hero saved my daughters' car! 2014 Chevy Spark 2014 with a CVT Transmission. The parts are expensive and nearly impossible to find, but Transmission Hero did not give up! It took awhile but the work got done and got done right. Transmission Hero went above and beyond and no storage fees while waiting for parts. Highly recommend.

5

Despite these unprecedented challenges in parts shortages and suppliers price gouging, Transmission Heroes managed to dig and dig and research until they found what we needed. I was getting ready to consider my 2014 Chevy Spark a total loss before I came here. I needed a rebuild with over 13 codes, and a CVT Transmission is quite a doozy of a compact car nightmare. It definitely took a while due to shipping times and parts availability, but they never gave up and they were always upfront with me about what was happening. The toughest challenges often provide the most opportunities to learn. Highly recommend Transmission Heroes!!!

5

Despite these unprecedented challenges in parts shortages and suppliers price gouging, Transmission Heroes managed to dig and dig and research until they found what we needed. I was getting ready to consider my 2014 Chevy Spark a total loss before I came here. I needed a rebuild with over 13 codes, and a CVT Transmission is quite a doozy of a compact car nightmare. It definitely took a while due to shipping times and parts availability, but they never gave up and they were always upfront with me about what was happening. The toughest challenges often provide the most opportunities to learn. Highly recommend Transmission Heroes!!!

Sonja thank you so much for your business & patience. We are very happy your satisfied with our transmission work. Thank you for your the great review and Have a Happy 🦃 Thanksgiving. God bless you & your family.

- Transmission Hero
5

Transmission Hero saved my daughters' car! 2014 Chevy Spark 2014 with a CVT Transmission. The parts are expensive and nearly impossible to find, but Transmission Hero did not give up! It took awhile but the work got done and got done right. Transmission Hero went above and beyond and no storage fees while waiting for parts. Highly recommend.

Thank you so much David for you & your daughters patience & your business. Also the awesome business review. Thank you souch. Happy Thanksgiving David & Happy Birthday.

- Transmission Hero
1

Go elsewhere. First up job completion timeline was really poor, never was the word "weeks" mentioned. I finally managed to get my pickup back by stating I was sending a flatbed to take it to another shop. They seemed genuinely at a loss as to how to fix my transmission. Bad pump, three bad valve bodies, computer or bad earth? Never did get a straight answer....I don't think they know. After picking up my vehicle it made noise, after a week I went back and they checked the fluid, over a quart low. They blamed that on a minor weep. In the month since that minor weep still has not dropped a drop. And the noise that was there when I picked up the vehicle vanished with the right fluid level. So they absolutely sent it out low on fluid! And it now changes into second harsh. I was not expecting factory smooth but it "smacks" into second now. Talking to them about this was a total waste of time. I regret using transmission hero every time I drive my pickup, don't make the same mistake. Look around, talk to other shops and compare the professionalism of the other shops in comparison to this one. Ralph Miller

Mr. Miller it is very unfortunate that you had problems after picking up your vehicle and we would like to speak with you as to the issues you say you are still having with your vehicle. We actually do want to make it right. We are willing to preform a full investigation as to your issues and determine why there were or are still problems and make it right for you. We want to keep our customers happy and if you’re not happy we certainly want to do everything we can to get you happy. We’d like to call you tomorrow to discuss if this is okay with you.

- Transmission Hero
5

He is an honest mechanic. Took the time to explain to me everything in detail. Most places don’t treat women with respect but he is complete opposite. Treated me with the upmost respect. I would recommend this place to any woman that is uneasy about mechanics taking advantage of them. He is very honest and trustworthy. He has my business for life. I will never go anywhere else! Thank you for your hard and honest work

Thank you so much Robin for your business & your great review.

- Transmission Hero
5

Steve and his guys worked diligently to get my daughters transmission fixed. They went above and beyond to ensure it was done correctly. With supply chains the way they are now, a little patience goes a long way. Recommend 100%

Thank you so much Rebecca For the review & your family’s business. I hope you enjoy the Mini Cooper for years to come.

- Transmission Hero
5

I have a 2008 ford explorer sports trac and transmission hero and his staff done a wonderfully job and really went beyond for me and my truck. I would recommend this place to everyone.

1

Tried to fix my issue and ended up costing me more money with another fix.. had good intentions but it just didn't work out. Recommend you go elsewhere... Not going to bother reading his comment below. This was just my experience. It wasn't good. Not sure why your bringing my family into this when my wife had nothing to do with this review. It's just business. Shame on you. You should have asked her to put a nice review instead.

Why don’t you be honest Rick. This company did nothing wrong to you! Rick Johnson , You and Tori begged me for over two weeks to help you when you first came to our shop you had your car at several other shops that one you said had a transmission problem in your 2012 Ford Mustang GT 5.0 75k miles on it. We diagnosed & drove it for over a week no transmission problems at all you, but you did have five cylinder misfires out of eight your car was running horrible and I told you and Tori that if you fixed this and did a transmission service we would check for signs of damage before I fixed the plugs coils and engine flush on your top end first it would run a lot better. Keep this in mind you never at this time had transmission problem but you and Tori said omg Rick listen to how nice it sounds it’s got its growl back yes it was absolutely perfect. Two weeks later you said the transmission slipped again. Again for another week we drove and you authorized us for free to drive it anywhere just help me solve the problem you said. We had this mustang in the shop about 3 times in total you begged me to help you. Well it took a very long time for us to get a gear ratio in first gear code it had problem with transmission. I was absolutely shocked. I called you and told you we didn’t fix the transmission and you got made when you wanted a refund two weeks later for the tune up we did and you give me a bad review on a car which we spent hours and hours trying to help you for free mind you. Well you kept bringing it back to figure out what you said you were feeling in the transmission and now we are the bad guys because we actually finally found a transmission problem after a month of you bringing it in and triple checking it three times. Shame on you both Rick & Tori. We didn’t tear it up we just found the problem for free and you want to give my company a one star review. Shame on you both. You act like we made you spend more money truth is it was a tune up you paid for a flush on the top end and a transmission service. Never authorized the second repair.

- Transmission Hero
5

Thank you for being another satisfied customer. We try hard to be the best in our area. Glad you are satisfied.

- Transmission Hero
11 Robin Road, Orange Park, FL 32073

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